The road to unimaginable scale has never been easier. Gnatta is a highly secure, fully-featured contact centre platform that is seamlessly extensible with your existing tech stack. Reduce your cost-to-serve with automation at every layer, all whilst delivering an industry-leading customer experience.
Gnatta was designed for and by enterprise-level brands that you hear and use every day as a consumer. It’s secure, stable, and built to resolve the limits inherent in traditional out-of-the-box contact centre software.
Gnatta combines conversations from every channel to create a single, timeline view - deduplicate contacts at scale, and answer customers faster than ever.
Interactions
We’re committed to keeping your data safe and your business going, 24/7, 365 days a year with 99.99% uptime. You’re in safe hands here.
Legal Centre
As an enterprise-level customer, you’ll have exclusive access to a support team of Gnatta configuration experts. We’ll build your solution, brick by brick.
Product Support
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Categorise, prioritise and assign inbound contacts to your customer service agents automatically – 100% handsfree. No more cherrypicking from queues.
Gnatta can integrate with any application that provides an open API, and supports in-app widgets to help keep your agents focused on the customer.
Gnatta brings a full complement of AI tools – from autonomous, customer-facing chatbots that can handle entire customer interactions to powerful human agent support.
A no-strings, 30-minute tour of the product. See it in action.
We’re competitively priced and proud of it. See how we measure up.
See how CuddleCo achieved 90% AI containment in 3 weeks, cutting response times from 7 days to under 24 hours—with 95% of setup done by their own team.
Contact centre platforms connect things. That's the job. We explain why connecting to the best AI models beats building your own every time.
Here's the truth: AI customer service fails without proper data architecture. Your systems already have the answers—they just need the right connections.
Deploy intelligent, autonomous chatbots that handle complete customer interactions from start to finish, with seamless escalation to human agents exactly when it's needed.
Why the specialist approach to AI customer service will deliver better results than trying to build one agent that does everything
With quick replies, rich media support, integrated data, and auto-prompts, you can create seamless and engaging conversations in your customers' channel of choice.